April 10, 2017

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Solution for the HCASHPND error-"Modify criteria to fetch records less than or equal to 300" in DOP Finacle

Written By Admin on Apr 10, 2017 | April 10, 2017

  • When we are closing RD/MIS/TD/NSC/KVP/SCSS accounts by using the payment mode as cash then we have to process the transaction in HCASHPND.
  • HCASHPND means Pending Cash Transactions which means that only after clearing these transactions in HCASHPND teller balance will tally.
  • Always it is requested for the counter officials to clear the pending HCASHPND transactions on day to day basis because system will not allow to process the previous day's transactions. Hence advised to clear them as and when transaction created.
  • Generally after verification of closures which have done using cash mode a transaction will be created in HCASHPND.
  • Clear the transactions in HCASHPND immediately after verification of closure by the supervisor.
  • But some times while processing the HCASHPND transaction system will throw the error "Modify criteria to fetch records less than or equal to 300" in DOP Finacle
  • The error screen shot will be as shown in the below figure

Root cause of the problem :-

  • If the records are more than 300 to be processed in HCASHPND then the system will throw the above mentioned error.
  • This is the validation configured in the system by the Infosys team hence system will throw the error when there are more than 300 records to be processed in HCASHPND menu.

Solution for the above Problem :- 

  • As if there are more than 300 records to be process exists in the menu HCASHPND we have to follow the below mentioned steps.
  • Select the function as Process and enter the below mentioned details.
  • Enter the originating id as account number of the closed account. (or)
  • Enter the From tran amt and To tran amt fields
Then click on go then the system will filter the data and it will show only the desired data from the list of unprocessed transactions.
Then select the desired records from the list submit and verify the transaction in HTM.
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